Questions about your quotes and orders.

How do i start to make orders ?

First you must register and tell us who you are.

Once we have this information we moderate the registration and contact you with our reply and account details.

You can then log in and make orders . 

Where do we ship parts ?

We ship to anywhere in the World* and where possible we introduce our local Ztechnique distributor to support you.

*Excludes Embargo country's 

Where are Ztechnique Distributors located

We currently (2020) have Ztechnique distributors in 17 country's.

In the USA alone we have 3 master distributors and several other sub distributors covering huge areas of the USA and Canada.

Areas Covered 

Brasil
Holland
Belgium
Czech
Hungary
France
Slovakia
Russia
Denmark
Sweden
Columbia
Mexico
Australia
Malaysia
Indonesia
China
Mongolia
Bangkok
Vietnam
Cambodia 
Costa Rica

And more....

If your interested in becoming a Ztechnique distributor you can contact us here now 

 

What shipping methods do you use

We normally quote 'Ex Works' for new inquiry's

Where requested we can enable a carrier for customers at additional cost to the quoted parts.

We will provide track and trace for all orders shipped by ourselves 

For more information on shipping options contact us 

Warranty Claims

In the unfortunate event that you have to make a warranty claim we are able to deal with your request very quickly.

Contact our company by clicking here and sending us details of your order number.

Return of goods is your responsibility, however if the goods are found to be damaged and under warranty we will endeavour to reimburse the transport cost for you*

* at the discretion of the stores manager

Support Documents

PDF Support Manuals

Where legally possible we will send you support documentation for your compressor (PDF Parts and Instruction manuals) by email after you become a customer of Ztechnique 

Warranty Support

We provide a comprehensive warranty package for our customers both on consumables and metal products.

Our new Ztechnique replacement elements for Atlas Copco Z and GHH equipment has a standard warranty of 12 Months for refurbished & 18 months for new Ztechnique elements .

Warranty on these items can be extended to 40,000 hours run providing a service contract is in place with our representative.  

Training

How do we get oil free training ?

Ztechnique runs regular oil free training schools throughout each year on Atlas Copco Z and MD equipment. We have a dedicated training centre in St Helens Merseyside fully equipped with ZT ZR ZA ZE & MD equipment to train you to a very high standard 

This enables customers and distributors to gain the necessary skills to confidently install our parts and obtain warranty if required.

For information on 2020 training classes contact us here now 

Performance of our parts

How do your parts compare to OEM ?

We pay particular attention to ensuring that the compressed air parts we supply have been internally tested and meet our quality standards. 

OEM (Original Equipment Manufacture ) can be confusing because the spare parts that a compressor manufacturer sells could have been produced by a third party and re branded to appear to be manufactured by the compressor supplier.

In many cases (take oil as an example ) the compressor manufacturer does not refine the oil they sell, they merely re brand the oil from other suppliers to appear like it was produced by the compressor manufacturer.

Ztechnique are very open about our 're branding' of our suppliers spare parts and often seek the same parts to re brand (Siemens contactors for example) but at lower re sale cost than the OEM,s

Which oil free air ends do we produce ?

Whos air ends do you replicate ?

We currently produce NON OEM air ends for Atlas Copco and equipment using GHH air ends like Ingersoll Rand for example.

We can refurbish your own elements you free issue to Ztechnique or we can supply you with new Ztechnique elements for these compressors.

In 2020 we can offer you NEW and refurbished GHH air ends from the OEM and alternative suppliers 

 

Are refurbished as good as new Elements ?

No you will never get the exact same performance as a new oil free element from a refurbished air end.

The normal difference is between 5 to 10% less efficiency due to re use of the key components .

Where new rotors are installed on refurbished element's from Atlas Copco and GHH compressors the efficiency increases to between 3% to 5%

Whilst many customers prefer refurbished instead of the cost of new elements the small loss of efficiency is agreeable when compared to OEM new prices. for more information about our air ends click here 

Can we buy new Ztechnique elements from you ?

Yes we have a range of new Ztechnique elements for Atlas Copco and GHH fitted equipment.

The price is considerably less than New OEM prices and the efficiency is within 1/2%  efficiency claims the OEM makes for its products.

Each air end is supplied with a test certificate showing the test has been carried out at our Merseyside test facility for 2 hours duration

Are your elements oil free ?

Yes exactly as the manufacturer states the design of the Ztechnique elements mirrors the OEM design by not allowing any oil to enter the compression chamber. 

Any oil passing the internal seals is sent down 'vent holes' to atmosphere and cannot contaminate the customers product.

Our design of our air and oil  seals has been proven to be as efficient as the design allows for sealing efficiency and promotes long life when paired with our proven coating material 

Is your rotor coating as good as the OEM material ?

We have worked very closely over many years with our coating provider.

Our coating has proven to work better in harsh environment's that the OEM choice of coating.

Our coating has a higher temperature threshold than some OEM,s and it has nil silicone or Teflon present making it suitable for the tobacco and vehicle industry.

Our coating is not a 'sacrificial' coating as some OEM,s prefer. Our coating is hand applied to very strict quality procedures.

 

NON OEM MD Dryer Rotors

Is Ztechnique MD Rotor Material Hard wearing

We use a high quality silica rotor material sourced in Europe. 

The life expectancy of an MD dryer rotor is 40,000 to 50,000 hours in good running conditions.

Rotor life can be affected by poor maintenance scheduling , frequent load , unload patterns , poor dryer tuning and lower than recommended regen temperatures.

For more information and warranty explanation pertaining to MD dryer parts please contact us 

 

Replacement Coolers

Are your ZR ZH coolers comparable quality to the OEM

Our coolers for Atlas Copco ZA ZR ZH equipment are our own Ztechnique brand.

The selection of cooler materials is very important to the longevity of the coolers.

Our coolers are plug and play with the original cooler housings.

We also supply a range of cooler install kits for ZA ZR ZH replacement coolers.

Our standard warranty on our coolers is 12 months from date of installation.

Warranty claims may subject to water quality inspections and use only  on closed circuit cooling systems.

Do you supply coolers for Ingersoll Rand Centac models

Yes we supply a full alternative cooler range for Ingersoll Rand Centac turbo compressors.

The quality of our coolers is very high and sourced in Europe.

Warranty is 12 months from the date of install subject of course to water quality conditions on site. Warranty claims may be subject to water quality testing.

If you need specific details of our products you can email a representative by going to our contact page 

Brands we support

We support several brands of compressed air equipment

We support several brands of compressed air equipment that includes the following.

More Information can be found at each brand name link to a dedicated support page 

BOGE - KAESER - ATLAS COPCO - INGERSOLL RAND - ALMIG - FS ELLIOTT ELGi

learn more about these brands by either searching our web site database or reading about the alternatives for spare parts and lubricants 

Need a quotation ? click here and contact us now